Most employees want to learn new skills and gain new knowledge; and training programs are key to keeping them happy and engaged. There are a few ways you can help ensure that training successfully meets its goals. First, mandating training or forcing it on employees can make it seem like punishment. When possible, offer some flexibility and reward workers’ willingness to leave their comfort zones to learn something new. At the same time, make learning a natural part of the company’s culture, and capitalize on self-driven employees (e.g., involve them in developing training materials and programs). Finally, make training customizable. Consider the use of artificial intelligence-powered platforms that address workers’ individual needs and concerns and adopt learning to their progress. Read the full article.