Disciplining or dismissing an employee can be difficult for managers, and they sometimes look to HR to do the unpleasant task for them. However, while you certainly want to help, taking on this responsibility can result in employees feeling upset or angry with both management and HR. At the same time, however, simply telling managers to handle it doesn’t always go much better. The answer? Consider providing talking points or even a script to help guide the manager’s discussion with the worker. If that doesn’t work, sit in on a meeting between the manager and employee. You can prompt questions or discussions, but don’t take over the conversation; and let the manager make decisions about any issues that arise. You shouldn’t enable weak or inexperienced managers; instead, you can empower and support them; ultimately, you can help make them better leaders. Read the full article.
