If you’re going to invest time and money in staff training, you want it to have an impact. Consider these three steps to establish and promote learning that lasts:
- Establish a baseline and devise a plan, but anticipate change. Be open with management and workers alike to uncover pain points, business issues, and key areas of growth. Soft skills such as emotional intelligence will help facilitate these conversations. These skills also will encourage and enable staff to be honest when they need additional or different learning and/or don’t feel like they are getting what they need to do their jobs well and be confident in their performance.
- Find change management and transformation superstars. Identify team members and leaders with the skill sets and passion to enable successful program adoption and staff buy-in. Empower them to show the benefits of learning programs and advocate for actions that will facilitate change and deliver value.
- Celebrate milestones. Going back to the first point, setting benchmarks up front will enable you to track your progress and results. When you hit milestones, celebrate with the team and recognize their contributions. This will help drive a more agile, innovative, and resilient organization.
