The hard truth is that there will always be another crisis coming now the pike. The good news is that you can learn from the recent past and be better prepared when the next crisis comes. Here’s how:
- Reflect and optimize. Take time to analyze and assess your organization’s performance soon after a crisis when everything is fresh in everyone’s minds.
- Create or enhance your plan. Conduct a scenario analysis, a stakeholder analysis, and a standing meeting agenda.
- Practice responding to a crisis. Conduct drills involving a variety of scenarios.
- Take risk management and monitoring seriously. A check-the-box approach to risk management won’t work. Build information and intelligence monitoring capabilities to collect and analyze the various kinds of data you are receiving. Use this to determine what’s working and where change is needed.