The idea of an audit strikes fear in the hearts of HR and other leaders. However, if you let employee complaints trigger an internal audit and have a strong process in place, you can identify and fix problems early before state or federal officials come calling. Experts suggest several steps for an effective self-audit:
- Start by picking a subject. Ask “What do I want to audit my program for?” Then fil in the blank.
- Dig through documentation. Learn where information is and update it as necessary.
- Tour the facility. Look around for problems with an unbiased mindset.
- Look over communication chains in which employees were denied a request.
- Look for gaps in processes and close them as possible.
- Analyze your data.
- Conduct a detailed claim review.
