Enhancing the employee experience, including engaging them in scheduling, tracking their time off, and managing their benefits is key to attracting and keeping good workers. If you want employees to love and use engagement technology, consider the following steps:
- Look at fixing inadequate or antiquated technology that inhibits productivity. Technology that is confusing, hard to use (for example, because it takes several clicks to get where they need to go on a regular basis), out of date, or disruptive to their workflow, needs to go. At the very least, it needs to be updated.
- Identify and eliminate technology that employees find annoying. Just ask your workers and you will likely get an earful about this. Use these insights to prioritize changes.
- Think about ways you can delight workers with state-of-the art systems and great technology that significantly improves their employee experience. Be an early adopter to impress your workers, especially the tech savvy ones.
This likely won’t be easy. There will be some bugs in the system you’ll have to work out, but the result will be worth it. You’ll have engaged workers will let others know you organization is a great place to work.
