Bad behavior—rudeness—at work can have very real and very negative effects on your workers, their well-being, and their productivity. Recent studies suggest that even when employees reported a colleague as being rude, managers didn’t agree if they had a “tight” relationship with the individual or if the worker was a high performer. Researchers also found that some employees who reported being the victims of rude behavior often were rude themselves. At the same time, they found a disturbing trend of victim-blaming, where workers who did nothing wrong were seen as deserving rude behavior and disrespect. The study authors suggested the need for training to reduce managers’ biases and subjectivity and to help them identify and address rude behavior fairly. This training should increase awareness of issues that may be influencing their perceptions and decisions. Read the full article.
