• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

InFront on the Workforce

Long-term and post-acute care publication

Subscribe | Events | Advertise | Contact Us

  • Facebook
  • LinkedIn
  • Twitter

  • HOME
  • ABOUT
    • Who We Are & What We Do
    • The Vision
    • Readership
  • RESOURCES
    • Important Links
  • Retention & Engagement
  • Culture & Leadership
  • Regulatory
  • Technology
  • Industry Trends

HR in 2020: Leveraging Technology Will Land Big Results

By Joanne Kaldy / December 26, 2019

Top HR leaders talk about technology that will give you an edge over the competition in the new year.

Increasingly, HR departments are leveraging technology to be more savvy and efficient in service delivery, record-keeping, communication, and benefits management. Read on to see what leading experts say are hot HR tech trends for 2020.

Of course, tech solutions aren’t one-size-fits-all. It’s essential to identify your specific needs, service gaps, and employee concerns/complaints to determine what programs, platforms, and processes you need. However, among the hottest trends:

  • Using technology to measure and analyze employee performance all year long, including communicating with workers in real time about performance appraisals and issues.
  • Implementing HR analytics to make better decisions. HR pros are analyzing data and using information to identify trends, change course as needed, and be proactive in identifying pending problems such as workforce shortages in certain departments. They also are analyzing the impact of trends and issues on the bottom line to sell staffing or benefit recommendations to upper management.
  • Using artificial intelligence (AI) for detailed feedback. AI-driven sentimental analysis technology is letting HR better hear, understand, and respond to employee feedback. Team leaders can use this to see what workers feel by department, unit, or organization-wide. This data also enables managers to triage concerns and identify those requiring urgent attention.
  • Employing instant messaging capabilities (such as Microsoft Teams) to communicate quickly with employees no matter where they are.
  • Using benefits technology to improve program enrollment. Tech that enables workers to enroll in minutes while sending utilization analytics to managers is gaining popularity. This lets HR and other leaders see what benefits are most popular and what drives employee engagement. This also helps HR predict and mold effective benefits programs moving forward.
  • Improving the employee experience. Leveraging human capital management system functionality enables HR to more efficiently deliver support and solutions. At the same time, they can more quickly, accurately, and confidently meet legal, regulatory, and privacy requirements.
  • Using applicant tracking systems to enable recruiters to manage all stages of the recruitment and hiring process—from candidate sourcing and ranking to outreach and communication. This is especially useful for positions with a high volume of candidates.

In general, HR leaders see automation as the future for recruiting, hiring, onboarding, payroll, training, benefits management, and more. Experts suggest that those organizations that procrastinate on this will be left behind in the new year. As you’re implementing various technologies, don’t forget the importance of integration and the ability for all of your systems to talk to each other in real time.

Related Posts

  • (9/30) Wearable Technology: A Powerful HR Tool
  • Five Easy Ways to Boost HR Technology Use
  • HR Leaders Talk Technology Successes, Failures, Challenges
  • (9/23) HR Roundtable: What HR Should Stop, Start, and Continue Doing in 2020
  • (1/9) 5 Areas Where HR Technology Will Make a Difference This Year – TLNT

Categories: Technology / Tags: Featured

Primary Sidebar

AROUND THE WEB

Items of interest from across the web.

  • As More States Are Legalizing Marijuana, How Should Employers Respond – HR Executive
  • Giving Thanks for Senior Living Employees, Leaders — McKnights
  • 22 States Petition CMS to End Mandate As 76% of SNF Staff Behind on Vaccines – Skilled Nursing News
  • 6 Ways to Re-energize a Depleted Team – Harvard Business Review
  • 7 Ways to Lift Up the Employees’ Morale Ahead of Holiday Season — Entrepreneur
  • Workforce, Financial Relief Focus in ‘Tumultuous Period’ After Midterms: Argentum – McKnights
  • 6 Steps to Creating More Inclusive Job Descriptions – HR Morning
  • Mental Wellbeing and Resilience: Tech + Culture to the Rescue – HR Daily Advisor
  • Employers Have ‘Flexibility Fatigue.’ But That Could Put Them on the Wrong Side of the ADA. – HR Dive(11/16) Employers Must Push Preventive Care to Inflation-Worried Staff – TLNT

View All

CONTACT INFO

Publisher: CC Andrews
440.638.6990
Editor: Joanne Kaldy

PO Box 360727
Cleveland, OH 44136

CATEGORIES

  • CULTURE & LEADERSHIP
  • RETENTION & ENGAGEMENT
  • REGULATORY
  • TECHNOLOGY
  • TRENDS IN THE INDUSTRY

Copyright © 2023 - InFrontWorkforce.com. All rights reserved.