Whether it’s a pandemic, flood, hurricane, wildfire, or something else, when disaster strikes communication can minimize the chaos and help keep people safe. Here’s how. Communication can’t wait until disaster strikes. Employees need to know what to expect from you. They should feel confident that you will do everything possible to protect them (and their families) and keep them safe. … [Read more...] about Communication Is the Lifeline During a Crisis: How to Make Sure It’s Strong and Steady
Culture & Leadership
Survey Identifies Productivity, Team Training and Development As Top HR Priorities for 2021
After one of the most difficult years of their careers, HR leaders are focused on the future and have a clear vision for creating and maintaining engaged, skilled teams. A new survey of HR leaders shows that they have a broader role than ever to play and that they are laser focused on building skilled, engaged teams. … [Read more...] about Survey Identifies Productivity, Team Training and Development As Top HR Priorities for 2021
A Little Nudge Can Result in Big Change
Can you ‘nudge’ employees into making better decisions or embracing change? According to some experts, you can. The ‘nudge,’ a concept that uses positive reimbursement and indirect suggestions to influence behavior and decision making, has made its way into the workplace. Used appropriately and ethically, it can lead to better decisions and improved employee satisfaction. … [Read more...] about A Little Nudge Can Result in Big Change
Ask Some Tough Questions to Start Your Path to Long-term Diversity, Inclusion
Diversity and inclusion need at be at the core of your organizational culture. How do you get there? And how do you stay there over time? Start your organizational journey to lasting diversity and inclusion by having those sometimes difficult conversations about inequities, racism, and related issues in your workplace. Then prepare to do the hard work to create lasting change. … [Read more...] about Ask Some Tough Questions to Start Your Path to Long-term Diversity, Inclusion
You’re Not Crazy: It’s Gaslighting
Gaslighters use a mix of lies, denials, gossip, insults, and more to hurt others and advance their own devious goals. But you can stop them in their tracks. Jack is upset. At a meeting yesterday his boss put the blame on Jack’s team for a project being behind schedule. Jack confronts his boss, who denies the allegations and pretty much tells Jack he didn’t really hear what he heard. He suggests Jack is too sensitive; and he says he won’t hold Jack’s allegations against him or his team. Jack leaves the office frustrated and confused. This is classic gaslighting; and it can damage morale, engagement, motivation, and productivity at work; and it can lead to turnover. … [Read more...] about You’re Not Crazy: It’s Gaslighting
Crossing the Great Divide: How to Unite Employees After a Contentious Election
Your leadership can bring workers together and help them focus harmoniously on common goals and successes. You just have to spend five minutes on Twitter or Facebook to see how divided Americans are and how passionately people hold their beliefs. In the days and months to come, these feelings aren’t just going to disappear. To keep differences, disagreements, and even grudges from growing and festering in the workplace, it’s essential to start building bridges and healing rifts now. … [Read more...] about Crossing the Great Divide: How to Unite Employees After a Contentious Election
Money Woes Weigh on Workers: They’re Looking to You for Guidance
Company health and employees’ sense of financial wellness are interconnected; and when workers feel financially secure, they are happier and more productive. While there has been a move away from company-funded benefits toward more self-directed ones, employers realize that they need to provide tools and guidance to support employees in their efforts to achieve financial health. … [Read more...] about Money Woes Weigh on Workers: They’re Looking to You for Guidance
Six Steps to Great Crisis Leadership
“Keep your fears to yourself but share your courage with others.” Author Robert Louis Stevenson said this over 100 years ago, but it’s good advice for leaders trying to guide their employees through a pandemic that is complicated by hurricanes and other natural disasters, racial tensions, political division, and other issues. There are a few steps you can take to help ensure you’re the leader your workers need during these challenging times. … [Read more...] about Six Steps to Great Crisis Leadership
Survey: Business Leaders, Employees Hesitate to Talk about Race, and the Silence Hurts Everyone
Companies may think they’re addressing diversity and inclusion, but HR leaders and other workers still see inequality, discrimination, and lack of respect…even though they don’t talk about it. As important as conversations about race are, they often are uncomfortable and difficult. It can be easier to assume that your team leaders and others are all on the same page, share beliefs and goals, and fully embrace diversity and inclusion. However, an eye-opening new survey shows that the conversation is far from over and that some wide gaps still exist. … [Read more...] about Survey: Business Leaders, Employees Hesitate to Talk about Race, and the Silence Hurts Everyone
Report: Significant Training Gaps Exist for Direct Care Workers
The pandemic has magnified the value of direct care workers; but they often lack the training to live up to their potential, help manage chronic conditions, and stay physically and mentally safe in a grueling job. Training requirements for direct care workers are uneven and insufficient, according to a new report from PHI. This is complicated by federal mandates that are applicable only to some workers and varying state training regulations. The authors point to needs and opportunities to ensure consistent, appropriate training for caregivers. … [Read more...] about Report: Significant Training Gaps Exist for Direct Care Workers
