Racism has long been an issue in healthcare and other industries, but the pandemic brought this concern front and center and shined a light on its impact on our workforce. At the start of the 2020 Annual Summit of the Advancing Excellence in Long-Term Care Collaborative (AELTCC) late last year, Larry Minnix, author, consultant, and former CEO of LeadingAge, shared a hard truth: “If you are a person of color, you are likely to get poorer quality of care, fewer choices. We have people providing care who aren’t getting adequate benefits or play. This is where we need to start.” … [Read more...] about Addressing Systemic Racism Is Key to Our Successful Future; and It Starts with You
Gaslighters use a mix of lies, denials, gossip, insults, and more to hurt others and advance their own devious goals. But you can stop them in their tracks. Jack is upset. At a meeting yesterday his boss put the blame on Jack’s team for a project being behind schedule. Jack confronts his boss, who denies the allegations and pretty much tells Jack he didn’t really hear what he heard. He suggests Jack is too sensitive; and he says he won’t hold Jack’s allegations against him or his team. Jack leaves the office frustrated and confused. This is classic gaslighting; and it can damage morale, engagement, motivation, and productivity at work; and it can lead to turnover. … [Read more...] about You’re Not Crazy: It’s Gaslighting
The government agency overseeing workplace safety reminds employers to promote measures to protect workers and others from exposure to COVID and the risk of spreading the virus. The holidays can be chaotic, particularly during challenging times like we’re currently experiencing. Recently, the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) sent out a notice reminding employers about their responsibility to protect worker safety during the holidays. … [Read more...] about Put Happy and Safe Holidays on the Agenda
While you can’t celebrate the holidays with your employees in traditional ways, there are many creative options to spread joy, boost spirits, and say ‘thank you’ after a tough year. As COVID-19 rates surge throughout the country, medical experts and others are discouraging large gatherings such as parties. No doubt, you want to recognize the hard work of your teams and treat them to some fun and R&R; but you’ll have to find alternatives to traditional holiday parties. … [Read more...] about The Holiday Party’s Off. Now What?
While you’ve been busy managing your workforce and the pandemic, cybercriminals have been devising new ways to steal your data and take your money. Businesses have learned much more about cybersecurity over the past year. That’s the good news. The not-so-good news? So have cybercriminals. New threats are ahead in 2021, but you can prepare now to protect your data and your company. … [Read more...] about What’s in the Cybersecurity Cards for 2021?
If you or someone else is being scapegoated at work, you can take the high road and come out on top. Maria signs onto Zoom for her department’s weekly staff meeting. She is caught up on all her projects, and she’s feeling confident about her performance and her value to the organization. Suddenly, out of nowhere, her boss says that one of their clients is upset and accuses Maria of being responsible. He says she’s fallen behind on deadlines and didn’t return key emails. None of this is true. Marie is shocked. She realizes she is being scapegoated, but she doesn’t know how to respond. If this sounds familiar, either because it’s happened to you or a colleague, you know that scapegoating can hurt morale and engagement and contribute to turnover. Addressing it promptly and appropriately is key to a healthy workplace. … [Read more...] about You Don’t Have to Be a Lion, But Don’t Be a Sacrificial Lamb
Your leadership can bring workers together and help them focus harmoniously on common goals and successes. You just have to spend five minutes on Twitter or Facebook to see how divided Americans are and how passionately people hold their beliefs. In the days and months to come, these feelings aren’t just going to disappear. To keep differences, disagreements, and even grudges from growing and festering in the workplace, it’s essential to start building bridges and healing rifts now. … [Read more...] about Crossing the Great Divide: How to Unite Employees After a Contentious Election
Although unemployment has risen in recent months, the pandemic is causing some workers to jump ship. According to a new survey, one-fourth of U.S. workers say they’ve considered quitting their jobs during the pandemic. As to why, about 70% cite the challenges of juggling work, childcare, and other responsibilities. Some say that fears of being infected with COVID-19 are a major concern. As a temporary solution, about a fifth say they’ve taken leave until they figure out what their next step should be. … [Read more...] about More Employees Than You Think Are Weighing Risks and Benefits of Staying on the Job
The COVID pandemic has created as many questions as answers, and many of these relate to legal issues. It is important to sort these out now so you can move forward in a way that benefits both your employees and your organization. COVID is unlike any challenge employers and their employees have ever faced. Every day, there are new questions. Many of these involve legal rights and responsibilities. Know the answers so that you can protect everyone and avoid workplace woes that hurt your teams and your company. … [Read more...] about Here It Is: The COVID-Related Legal Guidance You Need
Frontline staff have emerged as heroes during the COVID-19 pandemic, but a new report suggests they’re not always treated that way. As a result, some of them may be lured to other industries for better pay and more recognition. “I will always say that this job is not about money – it’s about you working with your heart. But you also have to pay your bills.” This is just one insight from a new report, “Would You Stay: Rethinking Direct Care Job Quality,” that takes a deep dive into how frontline healthcare workers feel about their work, why they might leave, and what it would take for them to stay. … [Read more...] about Despite Rising Unemployment, There’s Stiff Competition for Your Best Caregiving Staff