A good employee comes into your office at the end of the day and hands in a resignation. You are disappointed, maybe even surprised; but do you really know what’s behind the person’s decision? It’s in the company’s best interest to find out why employees leave, and here are steps you can take:
· Look at how employees resign. Whether they are gracious and thankful, quit impulsively, or express anger and resentment can tell a lot about how they (and likely others) feel about the organization.
· Find out what co-workers say. Talk to colleagues of employees who resign. Not only might they have fresh insights into why someone left, but they can help you identify changes you can make to keep other employees from leaving.
· Learn from where employees go after they leave. Whether they go back to school, take a similar job elsewhere, or go into a completely different field can speak volumes. This information can help you identify benefits that might attract and keep employees or suggest a need to change job descriptions or hiring procedures.