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(9/11) Empathy Is Not a Soft Skill

By Joanne Kaldy / September 11, 2020

According to a new survey, employees see empathy as an essential skill for coworkers and managers alike:

  • 92% of employees would be more likely to stay with an employer that they see as empathetic to their needs.
  • 74% say they’d be willing work longer hours for an empathetic employer.
  • 80% report they would switch companies to work for a more empathetic employer. Over half (57%) say they’d even be willing to take a pay cut.

There are numerous workplace programs, activities, and offerings that employees see as demonstrative of the company’s empathy:

  • Offering benefits that align with values, including flexibility and promoting work/life balance (92%)
  • Focusing on employee career support and development (89%).
  • Rewarding/recognizing workers for their contributions (91%).
  • Meeting employees’ need regarding holistic wellbeing (92%).
  • Leadership diversity and a focus on inclusion (85%).

Read the full article.

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Editor: Joanne Kaldy

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