Strategize now for how you will be a great leader in 2022. Start with this checklist:
- Focus on purpose. A good leader helps employees see and embrace a sense of purpose in their jobs. Consider how you will help people envision a higher reason or the efforts. Clarify goals and help people see how they can reach these.
- Lead with a coaching mindset. We’re asking people to do more and take on new challenges in turbulent times. It is important for leaders to build workers’ self-belief and confidence in their ability to thrive.
- Build a customer-focused culture. Now is a good time to rethink how your mission and goals create value for your customers. Realize that their needs likely are different today than they were two years ago.
- Excel in the virtual world. Determine where your strengths are and where you need additional skills or training. You will need to be agile and comfortable communicating with team members, family members, residents and prospects, and others — whether it’s in person or via text, email, video conferencing, or other platforms.
- Rethinking retention and hiring. Find out what your job candidates want and be prepared to discuss how you can fill their needs and wishes. At the same time, take a hard look at how you are providing the sense of purpose, training and upskilling, and professional community that your current employees need.
