Don’t underestimate the value of recognition for accomplishments small and large on workers.
According to a new Deloitte survey, a daily “thank you” can go a long way with your employees. Of 16,000 professionals—from C-suite execs to junior staff—85% said that they prefer a simple “thank you” as recognition for their daily accomplishments. About a third (32%) said they want to be recognized by their direct supervisor, and 37% said they would like kudos from the boss above their own manager. Women, in particular, would like management to make the extra effort at recognition.
Among other results:
· Across organization levels, genders, and generations, respondents said they value a new growth opportunity (47%) over a raise (23%) or bonus (10%), even for a significant accomplishment. Only 21% said they would like to recognized with a high performance rating.
· While 54% of respondents said a verbal “thank you” is sufficient, 31% would like a written acknowledgement. Just 7% said they would like a celebration or a gift.
· Most people said they prefer that recognition be shared privately or selectively, as opposed to widely (e.g., via a website or company newsletter).
· Employees don’t just want kudos for major accomplishments. They want recognition for their knowledge and expertise (24%), the efforts they put in on a regular basis (20%), and their commitment to the organization’s core values (10%).
· While most respondents said they would like recognition from supervisors and/or organizational leaders, 31% said they’d like acknowledgement or appreciation from colleagues.
It is important to realize that recognition isn’t a one-size-fits-all proposition. Acknowledging people’s contributions in the way they prefer as individuals, said the survey authors, demonstrates to them that “they belong” and helps them find “meaning in their work.” The authors also suggested the value of taking the time to identify and recognize those individuals who are “making a quieter impact.” For these people, whose contributions to their teams or departments are less obvious, “validation might be just what they’re craving.”
