According to a new report, employee experience is a top management priority amid the pandemic; and organizational success is being defined by how managers shape the ways employees live and work. The report suggests several goals:
- Create a standard definition of the term “employee experience.”
- Explain, through research and examples of excellence, why employee experience must be a critical focus for HR, IT, and business leaders.
- Identify which practices have the most significant impact on employee experience and overall business, innovation, and people outcomes.
- Offer guidance on how to improve employee experience and achieve better business outcomes.
The study authors said, “We found that winning the war for talent requires not just taking actions to optimize [employee experience] but truly placing people at the center of all decision-making. That’s what makes this postpandemic period both challenging and exciting.”
