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(12/8) How Do You Evaluate Performance During a Pandemic?

By Joanne Kaldy / December 8, 2020

 

Pressure, stress, and extra demands on your time can make it challenging to fairly evaluate employee performance during a crisis such as a pandemic. Snap judgments and ambiguity can interfere with fair assessments. These 3 steps will make this process easier for you and fairer for employees, even as the pandemic rages on:

  • Define effective criteria before making critical decisions about workers. Consider what is important for each role, then create definable, measurable metrics for success. For instance, instead of “creative new avenues for communication,” use “establish strategic plan for employing social media and other platforms and document increased engagement over time.”
  • Align decision makers. Bring managers together to ensure everyone is on the same page and shares definitions, then discuss how they will evaluate performance on each measure. Shared metrics will help prevent bias and ensure fair evaluations.
  • Engage others in being consistent and equitable. Have managers monitor each other on performance evaluations. Have them watch for instances where someone is being ambiguous in their evaluation and misusing assessment criteria. For instance, if someone downgrades an employee for missing an unscheduled meeting because that person was volunteering at the polls or at a foodbank, remind the manager that you agreed that volunteering would be encouraged. If missing the meeting didn’t impair the employee’s performance, it is important not to penalize him/her.

Read the full article.

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AROUND THE WEB

Items of interest from across the web.

  • (6/24) Former CMS Administrator Predicts Dire Near-Term Outlook for Home Health Industry – Home Health Care News
  • (6/24) Number of the Day: Skyrocketing Turnover – HR Executive
  • (6/23) ProMedica Senior Care President: Nursing Home Operators Need to ‘Embrace the Disruption’ – Skilled Nursing News
  • (6/23) How Employers Can Avoid ‘Rainbow Washing’ — SHRM
  • (6/22) Fine-Tune Compensation Strategies to Keep Workers On Board – SHRM
  • (6/22) Starting From Within: How Nursing Home Operators Can Tackle Fewer Applicants, Draining Turnover – Skilled Nursing News
  • (6/21) This Missing Question Explains Why Many Employee Goals Are Useless — TLNT
  • (6/21) Does The Pandemic Have You ‘Pangry’? – Medical Xpress
  • (6/20) Will a Return to Pre-Pandemic Hospital and Nursing Home Conditions Solve Nurse Burnout? __ Medical Xpress

 

 

 

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Publisher: CC Andrews
440.638.6990
Editor: Joanne Kaldy

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