Caregiver turnover is an ongoing challenge. However, it has taken on new urgency during the COVID-19 pandemic. There are some steps you can take to keep your frontline teams engaged and committed now and into the future:
- Don’t count on one source for applicants. Cast a wider net. Maximize your job board visibility; automate the screening and scheduling process.
- Offer flexible schedules. Multiple studies suggest that these workers want more flexible schedules, including shorter shifts for those with young children.
- Incentivize retention. Investing in regular pay increases and bonuses will likely save money in the long run, as each new hire costs up to $5,000. Services such as OfficeVibe can provide anonymous employee feedback about pay issues.
- Provide opportunities for growth. Recognize exceptional employees and provide training and tuition-related benefits to help them move up the ladder and increase their skill sets.