At a recent workshop where a panel of Certified Nursing Assistants discussed ways to recruit and retain good workers, recognition came up time and time again as an important factor. The CNAs all stressed that this isn’t one and done, so use these areas to ensure recognize is a year-round endeavor:
- Look back, then pay it forward. Think about things managers in your past did that made you feel great. Use these to recognize your employees.
- Think about wages and beyond. While it’s true that money talks and a bonus or raise is always welcome, remember that today’s workers value benefits like flexible work schedules and paid time off.
- Broadcast your appreciation. While one-on-one recognition is nice, make sure everyone knows when someone is doing a great job. Hold meetings where you tell people exactly what they’re doing that makes a difference. Send out congratulatory emails to the entire organization.
- Go back to basics. An old-fashioned thank you note, maybe with a modest gift card enclosed, can make a big difference for your employees. Simple but effective, these show that you care about employees and notice when they go above and beyond what is expected.
