With workforce shortages, rampant employee burnout, and turnover at an all-time high, building great teams can be challenging. These five practices can help:
- Put people first. Surround yourself with people who are capable, engaged, and connected. Employees with these qualities will have the greatest influence on team productivity, profitability, and customer satisfaction.
- Establish clear goals and roles. Make sure everyone understands their role and that their goals are aligned.
- Have effective core processes that facilitate efficiency, scalability, and performance. Ensure that team members know which of these are relevant to and essential for their success.
- Problem-solve important issues. Empower and engage the team to be problem-solvers. Emphasize that every team member’s input is valued and have explicit agreements for the next steps and who will be accountable for what.
- Create a high-trust environment. Create a culture of trust by modeling these behaviors: living the values daily, quickly addressing negative employee behaviors, and establishing an inclusive process for problem-solving.
