During the pandemic, your employees were watching how you handled challenges, unprecedented crises, and sudden change. Loyalty has evolved from those instances where they liked what they saw. You can build and maintain a stable workforce to showing new hires and existing employees that you can keep them safe, happy, and productive during times of uncertainty. Take these 5 steps:
- Listen, understand, and act on employee feedback. Seek input from workers about problems and their ideas for solutions. At the same time, ask them about the policies, programs, efforts, and opportunities that they like and appreciate.
- Expand learning and development opportunities. Over half (60%) of employees say their employer didn’t offer any professional development or training in 2020, and some workers site this as a reason they sought new jobs. Don’t forget to create opportunities to tackle new challenges and take on new roles.
- Prioritize well-being in your company culture. The pandemic made people realize that work-life balance is a necessity and not a luxury. Show your workers that you support their need to have a personal life, time off, hobbies, and vacations.
- Invest in diversity, equity, and inclusion. Work on creating a culture where everyone feels they can be themselves at work. At least one study suggests that diverse teams are about a third more likely to outperform their peers.
- Understand why employees leave. Conduct respective, detailed exit interviews. Use this information to make positive changes and improvements.
