Working at home, particularly for those who are new to functioning remotely, can be a challenge under the best of circumstances. There are some steps you can take to ensure technology glitches don’t add to their stress or detract from their productivity:
- Reduce cybersecurity risks. Institute zero-trust security policies to ensure that no one is trusted by mistake or default. Use adaptive multi-factor authentication processes to enable the flagging of suspicious attempts to access private data or accounts.
- Use early warning systems. Work with your IT team to implement tools that can automatically monitor employees’ at-home use of work technology and send them early warning signals or reports of problems.
- Find ways to gauge remote worker productivity. It may surprise you to learn that workers want this as much as you do. There is software that can help assess productivity and efficiency of remote workforces. This technology aggregates activity and data and creates an overall score for daily productivity.