According to a new study, people may be reluctant to give feedback, but they don’t realize how much others want it. Among the findings:
- People said they want feedback for themselves but are less likely to give it to others.
- Less than half of people who said they want feedback were likely to provide feedback when they had a chance.
- People who received feedback from others rated it as highly valuable.
- The most effective method for encouraging people to give feedback involved asking them to recall an occasion where they could have offered insights to others but didn’t, then imaging how they would feel if they were on the receiving end of the information.
It is important to encourage people to provide feedback, but it should be constructive and respectful. It may be helpful to give workers some tips on how to give feedback and perhaps do some role playing.
