Whatever your thoughts are on the current situation playing out in cities across the country, it is important for organizational leaders to be transparent and demonstrate empathy. Here are a few steps you can take:
- Consider a virtual town hall to reaffirm that you stand behind the company’s anti-discrimination policies. Stress that you will continue to function in accordance with the U.S. Equal Employment Opportunity Commission guidelines and regulations.
- Use surveys and other means to identify potentially disruptive issues and to keep your finger on the pulse of employees’ feelings, fears, and concerns.
- Address change holistically. Don’t be disingenuous. Be sincere and make sure that everyone has an opportunity to express their concerns, suggest ideas, and recommend areas for improvement or change.
- Practice empathy and offer support. Offer assistance for those who are grieving or otherwise hurting.
