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(11/19) How to Manage a Stubborn, Defensive, or Defiant Employee

By Joanne Kaldy / November 19, 2019

Some employees, even if they are effective at their jobs, can be oppositional, stubborn, or difficult. You want to keep them, but they drive you (or others) crazy. Here are some tips for saving your sanity and dealing with these difficult workers:

  • Adjust job responsibilities to leverage the person’s strengths.
  • If this is a new employee, consider temporarily overlooking his or her individual style while the person adjusts to the new surroundings and position.
  • Don’t assume that just because someone is always argumentative that the person is never right. Try to keep an open mind and consider the individual’s viewpoint.
  • Know where to draw the line.

Read the full article.

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