The pandemic has changed much about business, including the role of leaders in the new normal:
- Empathy takes on a new emphasis. People are juggling work, home, and family more than ever. It is important to recognize that your team members are struggling and to do what you can to help them. For instance, make sure that mental health is part of the employee wellness toolkit and that workers know what benefits are available to them.
- Work to create an inclusive culture throughout the organization. Determine what you need to do to ensure that all employees have the tools, resources, and support they need to success and do their best work.
- Speak out on social issues. At least one national survey shows that the majority of employees (54%) say it’s important to speak publicly about political and social issues they care about. Consider how you can best use your power to influence positive change in your community and in the world.
