Since the pandemic, incivility has run rampant in the workplace. According to a new survey:
- 70% of respondents say that it’s easier for people to get away with rude behavior, such as interrupting others on calls or Zoom meetings and not returning emails.
- 59% say that, compared to before the pandemic, colleagues are generally less civil or polite to each other.
- 78% say they find it difficult to focus on work after someone says or does something rude.
- 83% report that they try to avoid colleagues they think are rude.
- 75% indicate they have considered leaving their job because of an uncivil co-worker or boss.
It’s important for managers to realize that even small acts of rudeness – such as ignoring emails or missing a meeting – can be detrimental to morale and productivity. It is essential to check in with team members on a regular basis to ensure they feel they’re being treated respectfully. At the same time, all concerns and reports of bad behavior should be taken seriously and investigated.