As of January 2022, about 76.00 Afghan refugees have come to the U.S., and the Biden Administration has committed to taking several thousand Ukrainians as well. This may be good news for organizations struggling to find workers. However, it is important to prepare for ways to support and train these hires to ensure their success and contributions to your company:
- Identify ways to overcome language barriers. Of course, a big part of this will be English as a Second Language (ESL) classes and tutors. At the same time, consider starting workers with no or poor English-speaking skills in positions where they will have little or no interaction with residents. Connect them with any co-workers who speak their native language to help them navigate their new world. When possible, provide visual – not written – communications and instructions.
- Realize they may be helping or supporting family in their native country. Lower housing, food, and other costs will be appealing as ways to help save money. Some organizations have procured apartments for refugee employees and paid down payments and/or first month’s rent. Provide these workers with information about organizations where they can get free or inexpensive clothing, furniture, and household items.
- Help with transportation. Make sure refugee employees know how to use public transportation. Some organizations have supplied bikes and bicycle helmets for interested individuals. Look for ride-sharing opportunities.
- Provide assistance with paperwork. Work with refugees to help them complete forms and materials they need for social security cards, driver’s licenses, ID cards, etc. Help ensure that no necessary applications or paperwork fall through the cracks.
