HR Industry Brief

According to new research, employee coaching is not only more popular since the pandemic started; it has taken on new meaning and roles. No longer just a one-to-one practice, today’s coaching includes a broader spectrum of people, tools, and information. Some key discoveries from this research:

• Overall, 37% of employees say they know about coaching but just 15% say they’re engaged in a coaching relationship.
• 81% of Millennials are aware of coaching and 47% are engaged in some kind of coaching activity.
• Employees in large urban areas around more aware of coaching. Over a third (36%) of urbanites say they are aware of coaching, compared to 16% of respondents in rural areas.
• The leading reason employees say they are participating in coaching is to improve their communication skills. At the same time, 18% say coaching is the result of a career change triggered by the pandemic.
• The top goal of coaching for employees is … [Read more...] about (4/8) Why the Pandemic Has Seen a Growth in Coaching

In a new survey, more than one-fourth of workers say they were victims of a phishing attack in the past year. Among other findings:

• Respondents were more likely to fall for an advanced phishing attack than they were two years ago.
• 52% say they fell for an attack because the cybercriminal pretended to be a senior executive. This is up from 41% in 2020.
• 21% of workers say they didn’t report their mistake to their IT department. This is up from 16% in 2020, suggesting that employees are more fearful of the potential for harsher consequences.

According to a new study, people may be reluctant to give feedback, but they don’t realize how much others want it. Among the findings:

• People said they want feedback for themselves but are less likely to give it to others.
• Less than half of people who said they want feedback were likely to provide feedback when they had a chance.
• People who received feedback from others rated it as highly valuable.
• The most effective method for encouraging people to give feedback involved asking them to recall an occasion where they could have offered insights to others but didn’t, then imaging how they would feel if they were on the receiving end of the information.

According to a new survey, employees have different attitudes and expectations about work as we enter the post-pandemic world. Among the findings:

• 53% of respondents say they’re more likely to prioritize health and wellbeing over work than before the pandemic.
• 52% of Gen Z and Millennials are likely to consider changing employers this year, up 3% year-over-over.
• 47% of respondents said they’re more likely to put family and personal life over work than they were before the pandemic.
• Over a third (38%) of workers say they are considering moving because they can work remotely and, therefore, live elsewhere.
• Gen Z and Millennials are more willing to change jobs in order to live in a different location (44% and 38%, respectively), while just 27% of Gen X and 17% of Boomers are considering the shift.
• Beyond pay, the top five aspects of work that employees see as “very important” are a positive culture (46%), mental … [Read more...] about (4/5) Great Expectations: Making Hybrid Work Work

A multigenerational workforce can bring a wide variety of viewpoints and experience, creating a richer, more diverse team. However, managing people with different backgrounds, experiences, and priorities can be challenging. Consider these tips to more successfully lead a multigenerational team:

• Focus on diversifying expertise.
• Create a healthy work-life balance
• Leverage each employee’s unique talents.
• Focus on belonging and inclusion.
• Ensure leaders dive deeply into the unique needs and motivations of their teams.
• Create a culture of acceptance.
• Allow employees to focus on their strengths.
• Reduce barriers to effective communication.
• Understand your employees’ needs.
• Hold meetings that allow for idea exchange.
• Encourage open communication and mutual respect.
• Urge younger employees to learn from older ones and vice versa.
• Manage up … [Read more...] about (4/4) 15 Leadership Tips for Supporting a Multigenerational Workforce

The past two years have been stressful and challenging for even the most resilient of employees. It’s time to address the impact of trauma on your teams and provide some trauma-informed care (TIC). What is TIC? According to the Substance Abuse and Mental Health Services Administration (SAMHSA), it is a “strengths-based service delivery approach “that is grounded in an understanding of and responsiveness to the impact of trauma, that emphasizes physical, psychological, and emotional safety for both providers and survivors, and creates opportunities for survivors to rebuild a sense of control and empowerment.” It’s important to realize that trauma is very personal. An event that traumatizes one person may not have the same effect on someone else. Generally, however trauma can be caused by a number of things, including:

• Violence
• Sexual assault
• Racism
• Bias
• Harassment
• Economic uncertainty
• Political … [Read more...] about (4/1) We Need Trauma-Informed Workplaces

According to a new study, the pandemic has changed the way many women think about their careers and their lives. In a new survey of 3,515 workers:

• 65% of women respondents said the pandemic made them rethink their work’s role in their life, and nearly three-quarters with children say they’ve changed “how they value certain aspects of their life outside of work.”
• Fewer than half of women respondents said they have enough energy for leisure activities when they're off the clock.
• 59% of women reported they feel tired even before they get to work, compared to 49% of men.
• Nearly two-thirds of women have increased expectations for flexible work.

• Being intentional about in-person gatherings. Research shows that women want their employer to limit the number of days per year that the team gathers in … [Read more...] about (3/31) Pandemic Changed Many Women’s Career Mindsets

Attracting and keeping top talent is more challenging than ever. To be successful, it’s time to take a fresh look at your hiring and retention strategies. In doing so, consider these trends:

• Momentum of data-driven hiring. Digital tools can help you make objective, data-driven hiring decisions instead of subjective processes that can result in emotional, impulse, or biases hiring.
• Talent is mobile. Changing jobs doesn’t have the stigma it used to. People are more willing to move to a new company and position that they think is a better fit. At the same time, workers’ expectations about how and where they work has changed. When possible, be flexible about scheduling and opportunities for remote or hybrid work.
• Increased focus on diversity, equity, and inclusion (DEI). Diversity continues to be a challenge for companies, yet traditional hiring approaches, with an overemphasis on experience and education, can hinder companies from finding and … [Read more...] about (3/30) Why It’s Time to Fundamentally Rethink Hiring and Retention

Even the best companies have occasional no call, no shows, but there is much you can do to limit these:

• Make sure staff are fully aware of their shifts and informed in advance if these change. Have a clear schedule that workers can access from anywhere and a procedure for making changes. Use emails or texts to remind staff about upcoming shifts and any scheduling revisions. Consider using a scheduling app.
• Mandate that staff confirm their shifts with management. Get this information in writing, signed off on by both parties.
• Promptly address any scheduling problems. Sit down with employees with the highest number of no call, no shows and find out if there is something about the system that is contributing to the problem. Work with employees one-on-one to try to address any personal challenges affecting their ability to comply with their schedule. Additionally, the use of automated scheduling systems and other technology may be useful.
… [Read more...] about (3/29) 5 Tips to Reduce Employee No Call, No Shows

Wisconsin Gov. Tony Evers has signed a new bill that expands workplace protections for healthcare providers and their staff and families. It makes battery or threats against healthcare workers a class H felony. Protections apply to employees who work at settings including nursing homes, hospitals, assisted living facilities, adult day care centers, and homes, community-based residential facilities. The bill went into effect on March 25, 2022. A Coalition of Wisconsin Health Care Organizations expressed support for the bill. The group observed at in 2018 alone, 73% of all nonfatal workplace injuries/illnesses affected healthcare staff. The number of injuries to these workers has increased significantly in recent years. “This trend has surely become all the more detrimental over the past two years, where we have seen unprecedented stress and pressure on our health systems and workers,” said the Coalition in written testimony. The group stressed, “Healthcare workers should not be … [Read more...] about (3/28) Threats, Attacks on Senior Living Workers Now Felonies in Wisconsin