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(2/4) Joint Commission: Burned Out Healthcare Workers Need a Lifeline

By Joanne Kaldy / February 3, 2021

A new report from the Joint Commission addresses ways healthcare organizations can better manage the concerns and needs of workers, who have been pushed to the limit by the COVID-19 pandemic. These include five key efforts to support health care workers:

  • Foster open and transparent communication to build trust, reduce fears, build morale, and sustain an effective workforce.
  • Remove barriers to health care workers seeking mental health services and develop systems that support institutional, as well as individual resilience.
  • Protect workers’ safety using the National Institute of Occupational Health and Safety (NIOSH) Hierarchy of Controls framework.
  • Develop a flexible workforce: evaluate the work being performed and determine if it can be performed remotely.
  • Provide clinicians and others with opportunities to collaborate, lead, and innovate.

Read the full article.

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