The pandemic has had many lessons for HR and other managers and leaders in the health care sector and beyond. Among these:
- Departmental heads are expected to communicate regularly, transparently, and effectively with employees, collaborate with business partners, and meet the needs of all stakeholders. Powerful storytelling is key.
- It’s time to rethink relationships and how they will look in the ‘new normal.’ It is important to be creative and consistent about spending meaningful time with colleagues, team members, consumers, and others.
- Downsizing and decluttering are taking center stage. Companies have realized the need for less office space but more (or at least better) technology.
- Employees want and need new, different benefits. Be creative and think of things like a stipend employees can use for things like the Calm app or wellness books/webinars.
- It’s important to create safe spaces for people to talk about fears, stresses, concerns and mental health.
