Frontline staff have emerged as heroes during the COVID-19 pandemic, but a new report suggests they’re not always treated that way. As a result, some of them may be lured to other industries for better pay and more recognition.
“I will always say that this job is not about money – it’s about you working with your heart. But you also have to pay your bills.” This is just one insight from a new report, “Would You Stay: Rethinking Direct Care Job Quality,” that takes a deep dive into how frontline healthcare workers feel about their work, why they might leave, and what it would take for them to stay.