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U.S. News & World Report Launches Post-Acute Ranking Tool With Staffing Scores

By Joanne Kaldy / November 20, 2018

If your staffing scores are a problem, they’ve just gotten a lot easier for the public to see.

As part of its “Best Nursing Homes 2018” release, U.S. News & World Report (USN&WR) has introduced its inaugural version of “Nursing Home Finder,” an online tool for guiding consumer decisions on which post-acute services to choose. But, the way the information is arranged will make it much more difficult for providers to mask a poorer short-term rehabilitation score behind an excellent long-term skilled nursing score.

Categories: Technology / Tags: Latest Articles, More Articles

PHI Launches Home Care Recruitment Pilot in Wisconsin

By Joanne Kaldy / November 19, 2018

Can we fix the home health sector with better recruitment and training?

PHI, a national research organization that serves as a leading expert on the health direct-care workforce,  has teamed up with several Wisconsin providers to transform the quality of home healthcare in the state.

During the two-year project, the organization is working with Community Living Alliance and Lori Knapp Companies to create new training and professional development programs for the state’s home healthcare workers. The initiative to elevate the role of the aide includes retooled recruitment and retention strategies, enhanced entry-level training, coaching/mentoring programs and advancement pathways.

“Wisconsin is facing what many other states are facing—a surge in the number of older residents without a sufficient or stable workforce to support them,” noted PHI President Jodi Sturgeon in a press release.

The pilot program is a response to the longstanding challenge of the home care workforce sector, which faces low wages, minimal training and turnover rates approaching 60% nationally. It’s also a test bed for states that need to grow their home care workforces amid the surging demand. Like many states, Wisconsin is expected to need 20,000 more home care workers in just the next five years.

Categories: Trends in the Industry / Tags: Latest Articles, More Articles

HSAs and Home Health Care

By Joanne Kaldy / November 19, 2018

Companies could have wider benefits to offer employees in the future as legislators ramp up efforts to add home health services to health savings accounts (HSAs).

Congress may be adding a new option for employees who choose to support a health savings account (HSA) within their benefits plan.

The Homecare for Seniors Act (H.R. 6813) proposes to allow HSA funds to be used tax-free to cover qualified, contracted home health services as well as medical care. In order to be considered qualified, the home care service would need to contract three or more activities of daily living: assistance with eating, toileting, mobility, bathing, dressing, maintaining continence or taking medications correctly.

Categories: Trends in the Industry / Tags: Featured, Latest Articles, More Articles

The Pros and Cons of High-Tech Recruiting

By Joanne Kaldy / November 16, 2018

What digital technology can—and can’t—do for your talent acquisition process.

Digital technology is changing the way recruiters find, engage and hire talent. At least 86% of recruiters use applicant tracking technology or recruitment software to unearth the best leads and manage the recruitment process, according to Jobvite. As the workforce competition heats up in the long-term and post-acute care (LTPAC) market, recruiters are eager to find better and faster ways to locate and hire quality talent—before a competitor hires them.

But is digital recruitment technology right for healthcare providers and their deeply people-oriented culture? It all depends on understanding the pros and cons of how the tools are used.

Categories: Technology / Tags: Featured, Latest Articles, More Articles

Trimming Turnover

By Joanne Kaldy / November 16, 2018

Create a culture that draws and keeps great employees

Statistics show little relief in sight for workforce shortages in long-term and post-acute care (LTPAC) settings, but HR can help organizations create and maintain a culture that attracts the brightest, most dedicated and qualified employees—and keeps them happy and loyal.

Categories: Culture & Leadership / Tags: Featured, Latest Articles, More Articles

The Holiday Season is the Perfect Time to Refresh Staff Training in Fire Safety

By Joanne Kaldy / November 15, 2018

Before your staff hangs the paper turkeys and holiday streamers, make sure their fire safety training is up to speed.

As the holiday season approaches, ‘tis the season for making sure all employees are aware of safety guidelines for holiday decorations and why they can pose hazards to staff, residents and visitors.

Categories: Regulatory / Tags: Featured, Latest Articles, More Articles

Show Me the Money

By Joanne Kaldy / November 15, 2018

How does your CNA wage structure measure up?

Attracting—and keeping—good talent in long-term and post-acute care (LTPAC) is about offering great corporate culture, engaging work and competitive pay. And the pay is the deciding factor, many would say. Turnover rates are consistently high in the certified nurse aide (CNA) category, so HR departments across the LTPAC continuum need to pay diligent attention to what’s going on with hourly CNA pay rates locally, regionally and across the country.

CNAs are the workhorses of daily resident care, especially in assisted living, memory care and skilled nursing settings. As of July 2018, the national average pay for a CNA is about $15 per hour, although pay rates tend to swing from $14 to $17 an hour by region and care setting.

The pay rate differentials between CNAs and other nursing positions are dramatic, and those trends have remained relatively consistent for years. In some LTPAC settings, including continuing care retirement communities and skilled nursing, CNAs often earn less than half of what other nursing positions make per hour. While CNAs earn an average of $15, an RN could make $29 per hour or more, according to data published by Hospital & Healthcare Compensations Service with support from LeadingAge. In addition, there’s plenty of disparity among LTPAC sectors: CNAs earn consistently lower wages at skilled nursing centers across the country than their CNA colleagues in assisted living settings.

Regional pay disparities will surely be on the front burner for the next few years. “Several key players in the skilled nursing mergers-and-acquisitions space identified wage pressures as a key issue for providers in 2018, as the still-booming economy gives workers more choices and bargaining power,” notes a Skilled Nursing News article. How well your organization competes for employees locally and regionally could depend on the bargaining power of your CNA wage structure.

Creating transparency in wage structure

Having a clear, consistent wage structure for all hourly workers is crucial of course, but especially when it comes to CNAs, since their turnover risk is one of the highest in the sector. Ensure that HR departments are kept current on local and regional trends in wages and have a clear system and definitions in place to ensure consistency. Take all licensing, credentialing and experience levels into account.

Recruiting talent across state lines

Having trouble finding the employees you need locally? Depending on how the average CNA pay rates in your state compare, it can be a smart move to widen the employee search and tap into CNA candidate pools in neighboring states.

There’s a surprising variance in CNA hourly pay rates among states, even for the same job title and certification level. For example, CNAs saw a differential of more than $6 per hour nationally in 2016, ranging from $16.28 per hour in North Dakota to less than $10 per hour in Louisiana.

State size doesn’t always matter: While California consistently ranks among the highest-paying states for CNAs, Connecticut and North Dakota also are among the highest nationally, notes an article based on data from the Hospital & Healthcare Compensation Service.

Investing in “keeper staff”

Staff CNAs who show strong skills and consistent dedication are prime targets for education and retraining to elevate them to LPNs, a job title that often earns at least $22 an hour. Providing a program for personal advancement—whether via scholarship or shared cost increments—can be a big step in keeping an excellent staff member engaged in the quality of the organization.

Positioning your organization as a good employer means putting a competitive, defined wage structure strategy at the forefront of the recruitment campaign and championing that investment in quality skills throughout the employee’s tenure.

For more information on how your state’s average CNA pay rates rank nationally, check out the CNA Careers & Salary Outlook By State, published by Nurse Journal.

Categories: Retention & Engagement / Tags: Latest Articles, More Articles

Post-acute workers are among the least likely to get flu shots

By Joanne Kaldy / November 14, 2018

The CDC is urging people to get an early start on influenza prevention.

Most healthcare professionals are aware of the impact the influenza season can have, yet long-term and post-acute care (LTPAC) workers are among the least likely to get vaccinated in the healthcare sector, according to the Centers for Disease Control and Prevention (CDC).

Categories: Culture & Leadership / Tags: Featured, Latest Articles, More Articles

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Editor: Joanne Kaldy

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