Like other care settings, continuing care retirement communities (CCRCs) are struggling with staffing shortages. According to a new report, they are finding ways to fill the gaps:
- 32.5% of respondents said they’re using staffing agencies as a source for registered nurses, licensed nurses, certified nursing assistants, medical technicians, and housekeeping/dining/kitchen staff.
- The West North Central region of the country (Iowa, Kansas, Minnesota, Missouri, Nebraska, and North and South Dakota) reported the highest use of contingency staffing. The Mountain region (Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming) reported the lowest use of this staffing source.
- 44.6% of respondents said they are making pay adjustments for key employees to help retain good workers.
- 24.8% reported using sign-on bonuses to attract new employees. The average amount ranges from $900 to $1,200 for dining/kitchen staff to $1,780 for CNAs and $6,500 for directors of nursing.
- Respondents also reported using retention bonuses, one-time bonuses, and hazard pay for direct care workers. Some said they have increased the nursing staff wage scale/shift differentials to retain or attract new employees.
