Increasingly, employees judge their employer by how much tech skills training the company offers. Providing workers with tech skills maximizes their productivity and confidence to do their jobs. However, a 2019 Tech Skills Report suggests that many people don’t have the skills they need and that the training they’re getting isn’t enough. While employers may assume that everyone is tech-savvy in the digital age, the truth is that there is a serious technical skills gap that companies need to fill. According to the survey results, 80% of U.S. workers say they use technology to perform their job, but nearly a third (28%) don’t think they have the critical tech skills needed to work effectively. Part of the problem is that only half of respondents (55%) said their employer provides tech training for job-relevant tools; and 19% … [Read more...] about Report: Workers Want, Need Tech Skills But Often Lack Training
HIT Summit panel highlights tools designed to help healthcare organizations successfully address cybersecurity risks. At this week’s Collaborative Care HIT Summit in Baltimore, MD, a panel of experts talked about the urgency of addressing cybersecurity in healthcare organizations. “A war is going on, and we are the good guys. We block 21 million threats every month. Cybersecurity is one of the top risks for most organizations. You have to be focused on this, no matter what our role is,” said Jeff Bontsas, chief information security office at Ascension Technologies. Panelist Julie Chua, risk management branch chief, U.S. Department of Health and Human Services (HHS), talked about some of the resources the government has to help healthcare organizations and other stakeholders understand and address cybersecurity issues. Among these is Health Industry Cybersecurity Practice: Managing and Protecting Patients (HICP), a document designed to raise awareness, provide vetted security … [Read more...] about Expert Cybersecurity Help Is Just a Click Away
Your workers can be the best defense against cyberattacks; but you need to teach them how. It’s Monday morning; and one of your best employees sits at her desk. She just got back from a trip where she used her credit card more than usual, so she is alarmed when she sees an email from her card company with a subject line about suspicious charges. Without thinking, she opens the email and clicks on the link. Too late, she realizes she’s fallen prey to a phishing expedition. Your employees, even the best of them, are your organization’s biggest threat to cybersecurity; and you might be surprised how easy it is for hackers to fool them. However, you can teach your workers to defend your system when attacks come your way. … [Read more...] about Don’t Let “Phishers” Land a Whopper in Your Organization
Video interviewing can make hiring more efficient and give you access to more qualified candidates. Increasingly, as companies shop for useful technology, they are putting video interviewing (VI) software and services in their shopping carts. These high-tech tools enable companies to screen and select job candidates remotely, without paying for travel or dealing with other issues related to onsite interviews. VI primarily comes in two forms: synchronous (used for live interviews) and asynchronous (used for prerecorded interviews). Consider these five points when considering how VI can help your company. … [Read more...] about Lights, Camera, You’re Hired!
Don’t guess about greatness; use a high-tech approach to find leaders among employees, candidates. Identifying both job candidates and existing employees who are most likely to thrive in a management or leadership role can be a guessing game. However, talent analytics, a platform that produces insights into the workforce, can help you better understand the strengths of both current and potential employees and identify those who will be good leaders. Talent analytics start by focusing on successful leaders across the organization, identifying patterns and dominant characteristics; and this helps establish correlations between current behavior and future potential. Powered with artificial intelligence, the results help predict potential leaders in your ranks. In particular, five types of talent analytics can identify those with the … [Read more...] about Looking for Leaders? Talent Analytics Can Shine Light on the Brightest
HR finds data-mining intimidating, but you can turn high-tech mountains into info-rich molehills. There is data out there—easily accessible to you—that could do much to support your work and enable better hiring and greater retention and engagement; but you’re not using it. You may not even know it’s there. In fact, a new survey suggests that HR professionals have access to good technology but don’t take advantage of all of the data it provides. Over a third (39%) of HR professionals said that they have adequate technology and infrastructure but don’t use the data it produces as extensively or effectively as possible. Nearly 30% said their “data maturity” is sufficient to support diverse needs, although only 12% said their technology or tech know-how is advanced enough to support all possible data and analytics efforts. … [Read more...] about Mountains of Data Feel Like Everest?
High-tech tools only work if people use them. Here’s how to get your workers on board. After months of research, study, conversations, and number-crunching, you’ve purchased a cutting-edge HR technology system. It’s like a sleek new car, and your excitement is palpable. But as cutting-edge as the system is, it’s not going to implement itself; and if your team doesn’t use it, it’s like having that beautiful new car and no driver’s license. Whether the technology is designed for managing time and attendance, payroll, expense processing, job candidate assessment, and/or performance management, these five steps can help encourage faster HR technology adoption. … [Read more...] about Five Easy Ways to Boost HR Technology Use
Companies are looking beyond surveys to high-tech tools to assess employee attitudes. Increasingly, companies are collecting data about what employees do and say. According to one recent survey, 22% of organizations worldwide use employee-movement data, 17% monitor work-computer-usage data, and 16% use calendar-usage data. While employers say this monitoring technology enables them to improve productivity and engagement, employees often resent what they see as an invasion of their privacy. HR can play a key role in ensuring that monitoring is done appropriately and that employees understand what is being done and why. Historically, companies have used formal, large-scale employee surveys to assess how employees feel about their jobs and the workplace. However, these are generally time- and labor-intensive and offer limited—and not always completely candid—insights. Data collected from monitoring technology can provide more specific insights about how employees feel about their … [Read more...] about Monitoring Technology and Data: Pump Up Productivity While Protecting Privacy
Get a hiring edge with 24/7 real-time, personalized j0b candidate interactions. If you’ve ever shopped or sought information online, you likely have encountered a chatbot, a service that enables people to interact via an online messenger. Powered by basic rules or machine learning, the chatbot can have specific types of “conversations” with users, often eliminating the need to wait for a human response that could take minutes, hours, or even days. This can be significant for HR, where job candidates—especially those in great demand—can lose interest and go elsewhere if they can’t get prompt information or answers. … [Read more...] about From Chitchat to Chatbots
What features will maximize your ability to manage schedules, payroll? About 78 million Americans punch a time clock, according to the U.S. Department of Labor, and businesses lose up to 5% of gross payroll to time clock fraud annually. However, maintaining accurate attendance is important to more than just your bottom line. If employees see co-workers get away with arriving late or leaving early, they may become frustrated and resentful. This can cause on-the-job conflicts and even result in turnover. So what’s the answer? It’s the 21st century, so timesheets and a punch clock aren’t enough anymore. Time clock software that tracks employee attendance, schedules, and time off is the path to accuracy and effectiveness. When all of this information is captured and recorded in a database, it can be used to generate reports, track trends in real-time, and make payroll more efficient. … [Read more...] about Tick Tock: Let a High-Tech Time Clock Watch Workers’ Hours