This technology is picking up speed with practitioners, payors; HR should partner with team leaders to get on board. Telehealth, or telemedicine, is getting more attention than ever, as senior care providers—especially those in rural areas—seek ways to improve care and outcomes with limited resources and staffing. There is a growing recognition of telehealth’s value, including by the government and other payors; and by 2022 between 340,000 and 590,000 physicians expect to be using telehealth. Yet healthcare organizations are still struggling with how to implement and use this technology. HR can play a key role in helping their organization’s efforts to adopt telehealth. Why the urgency? According to one survey, physician adoption of telehealth went up—from 5% to 22% between 2015 and 2018; and it continues to grow. Practitioners’ willingness to use … [Read more...] about Telehealth Moves on the Fast Track
Technology
When It Comes to AI, Human Capital Software, and Analytics, Don’t Snooze and Lose
The urgency for HR to become digital leaders is growing, but few have the confidence to take charge. If you’re still wrestling with how to harness technology and digital change, you’re not alone. A recent survey of 1,200 global HR executives suggests there is a huge gap between action and indecision. However, survey authors suggest that a “wait-and-see” approach to digitalization is risky at best and has the potential to leave stragglers in the dust. They say, “The trailblazers are exploiting uncertainty and doubt as a critical opportunity to drive new competitive advantage and leap ahead of the pack.” … [Read more...] about When It Comes to AI, Human Capital Software, and Analytics, Don’t Snooze and Lose
HR Leaders Talk Technology Successes, Failures, Challenges
AI, video interviewing, ramping up security top list of HR’s high-tech issues. One of the best ways to learn is from others’ mistakes and successes. That is why a crowd gathered at the 2019 Society for Human Resources Management Talent Conference for a session on recruiting trends and technology. Among other things, they learned that while companies are increasingly counting on artificial intelligence (AI), they have come to realize that technology alone is not the answer. … [Read more...] about HR Leaders Talk Technology Successes, Failures, Challenges
Lead a Culture Shift for Digital Transformation
How to build a staff with skills, passion for sustained digitalization. To successfully integrate data, artificial intelligence (AI), and automation into your operations, a commitment to digitalization has to be embedded in your culture and embraced by employees at all levels. According to a recent survey, 84% of business leaders are planning to increase investment in technology this year; and the majority also believe that it isn’t enough to throw money at digitalization. Seven in 10 said that a culture shift is also necessary to prepare for a high-tech future; and they’re counting on HR for help. … [Read more...] about Lead a Culture Shift for Digital Transformation
Despite Barriers, HR Can Lead Digitalization
HR leaders face barriers to digital solutions, but continuous performance improvement can help. HR executives agree that taking the leap to high-tech operations is a top priority for 2019 and beyond, but many aren’t sure how to pursue this, how to ensure success, and how to get buy-in from the top down. According to one survey, 94% of corporate HR officers are planning to digitalize HR within 1-3 years to improve operations, employee experience, and productivity; and they are pursuing an average of five digital initiatives. However, 61% said they aren’t prepared to manage this digital transformation. Most respondents (73%) rated their organizations as having a below average level of digital advancement. So what is holding them back? According to respondents, top barriers include poor existing IT … [Read more...] about Despite Barriers, HR Can Lead Digitalization
Employee Journey Mapping: Track Worker Experience to Improve Recruitment, Retention
Sometimes it’s the journey, not the destination; employee journey mapping can help everyone enjoy the trip. Journey mapping, though typically associated with efforts to track customer/patient encounters, can help you identify the moments that matter to employees in their work experience. What is journey mapping? Generally, it is a process in which you visually plot out the experience your employees have in their tenure with your business, helping to identify opportunities for improvement and highlighting the good and bad parts of the experience. Employee journey mapping enables HR to examine what employees are saying about the organization (for instance, on social media) and determine how closely their experiences match what is described in recruitment and hiring materials. Via mapping, HR can track each stage of employment to understand how it impacts the worker’s experience holistically. … [Read more...] about Employee Journey Mapping: Track Worker Experience to Improve Recruitment, Retention
Open 24 Hours: The Quality Convenience of the Digital Library
Give your employees anytime, anywhere access to the training, education, and resources they need. Poor or inadequate training not only affects how employees feel about their jobs; it can hurt their performance. At the same time, finding the time to identify and attend good training and educational programs can be daunting. The answer may lie in a digital library. … [Read more...] about Open 24 Hours: The Quality Convenience of the Digital Library
Finding the Perfect Recipe for Championship Chatbots
Combine research, planning, needs assessments, and practicality for chatbots that work for everyone. Balancing high-tech with high-touch can be a challenge for HR professionals, for whom face-to-face and personal engagements have always been a professional hallmark. However, technologies such as chatbots have become essential to attracting and retaining employees. Fortunately, there are ways HR can use high-tech chatbots to communicate with potential and existing employees on a personal, individualized basis. … [Read more...] about Finding the Perfect Recipe for Championship Chatbots
IT and HR: Partner for a Formidable Cybercrime-Fighting Duo
Working together, IT and HR can combine their skills to thwart cybersecurity attacks. Despite the best efforts of savvy businesses and high-tech pros, cyberattacks are on the rise; and cyber criminals actually are getting more prolific and sophisticated. As these attacks ramp up, fighting cybersecurity is no longer just the job of the IT department. HR also has an important role to play. By partnering with your IT, you can combine your efforts to foil cybercrime in your organization. … [Read more...] about IT and HR: Partner for a Formidable Cybercrime-Fighting Duo
Making a Home at Work for Internet of Things
From smartphones to connected thermometers, focus on the Internet of Things in HR and beyond. Whether you realize it or not, the Internet of Things (IoT) has made its way into your organization; and experts predict that more than half of new businesses will run on IoT technology by 2020. What is IoT? Generally, it’s pretty much everything connected to the Internet, from simple sensors to smartphones and tools such as Alexa and Home. Partnering these connected devices with automated systems enables organizations to collect and analyze information and devise action plans accordingly. IoT empowers companies to be more efficient, saving time and money while increasing accuracy and quality. … [Read more...] about Making a Home at Work for Internet of Things
