Artificial intelligence applicant tracking systems are supposed to cut the work, but one major U.S. company discovered they also were cutting valid candidates. In 2014, e-commerce giant Amazon began experimenting with its own software to streamline the process of sorting through piles of applicant resumes. The program had built-in artificial intelligence to look for the skills the company valued and then rank applicants with one to five stars. “Everyone wanted this holy grail,” an unnamed source at Amazon told Reuters. “They literally wanted it to be an engine where I’m going to give you 100 resumes, it will spit out the top five, and we’ll hire those.” But recently, Amazon’s tech gurus discovered a problem: The system seemed to be docking applicants for being female. … [Read more...] about Why Your ATS System isn’t the Holy Grail
Technology
Execs and Employees Disagree on Status of Technology at Work, PwC Study Says
There’s a big disconnect between what drives executive technology decisions and how employees experience that technology on the job. The C-suite often sees things differently from other employees, especially when it comes to the way employees experience workplace technology, notes the latest PwC Consumer Intelligence Series report, “Our Status with Tech at Work: It’s Complicated.” While 90% of executives believe they base technology decisions on the needs of their workforces, only about half (53%) of workers say the same, states the report, which surveyed more than 12,200 full-time employees. … [Read more...] about Execs and Employees Disagree on Status of Technology at Work, PwC Study Says
U.S. News & World Report Launches Post-Acute Ranking Tool With Staffing Scores
If your staffing scores are a problem, they’ve just gotten a lot easier for the public to see. As part of its “Best Nursing Homes 2018” release, U.S. News & World Report (USN&WR) has introduced its inaugural version of “Nursing Home Finder,” an online tool for guiding consumer decisions on which post-acute services to choose. But, the way the information is arranged will make it much more difficult for providers to mask a poorer short-term rehabilitation score behind an excellent long-term skilled nursing score. … [Read more...] about U.S. News & World Report Launches Post-Acute Ranking Tool With Staffing Scores
The Pros and Cons of High-Tech Recruiting
What digital technology can—and can’t—do for your talent acquisition process. Digital technology is changing the way recruiters find, engage and hire talent. At least 86% of recruiters use applicant tracking technology or recruitment software to unearth the best leads and manage the recruitment process, according to Jobvite. As the workforce competition heats up in the long-term and post-acute care (LTPAC) market, recruiters are eager to find better and faster ways to locate and hire quality talent—before a competitor hires them. But is digital recruitment technology right for healthcare providers and their deeply people-oriented culture? It all depends on understanding the pros and cons of how the tools are used. … [Read more...] about The Pros and Cons of High-Tech Recruiting
Why You Need HR Analytics
Big data can make your HR efforts work harder and smarter HR departments are accustomed to gathering data to track employee performance, but what other measures should you be examining to discover how your organization is faring in the competitive long-term and post-acute care (LTPAC) staffing market? … [Read more...] about Why You Need HR Analytics
PBJ and Your Staff
How HR efforts can help—or hurt—your organization’s PBJ compliance In 2018, the Centers for Medicare and Medicaid Services (CMS) issued additional details relating to the Payroll-Based Journal (PBJ) requirements, the staff reporting system that CMS uses to calculate the staffing measures under the five-star ratings. The electronic submission of PBJ data is now required, including all data on staff ratios and RN-specific hours, for which there is a federal minimum of eight hours. The PBJ software must be updated immediately upon every new hire or termination, and the database must be kept current for all staff credentials and certifications. In April 2018, in anticipation of the switch to all-PBJ reporting of staffing data, CMS [Read more...] about PBJ and Your Staff
Recruiting on Social Media
Is your next candidate only a ‘like’ away? Social media is an effective tool for attracting new employees, especially those among the millennial demographic. But, like most technologies, implementing them without a clear strategy can upend the productive partnership between marketing and HR. Among healthcare professionals, Facebook and Instagram are the most-used applications. With 2 billion monthly users, Facebook grabs the bulk of the social media user stats and has added features for posting job positions and even interview scheduling. “Recruiters can use Facebook for sourcing, recruitment marketing and candidate engagement, run highly targeted ads based on locality, education, job title and interests and search through industry-specific groups for qualified talent,” notes an article published online by the Society for Human Resource Management … [Read more...] about Recruiting on Social Media
