According to new survey data from Zenefits, employees lack trust in HR, even as we face a national crisis. Among the results:
- 1 in 5 workers don’t trust HR.
- More than 30% of respondents say they avoid going to HR for all problems, and 35% say they don’t trust HR to help them.
- 38% of employees don’t feel that HR equally enforces company policies across the board.
- 23% of workers say they have witnessed or experienced poor HR, hurtful management, or discrimination.
“As the trust in most HR professionals appears to be starting at a very low level based on the findings, it is safe to assume that confidence in HR is probably low even during times of crisis. If 31% of employees surveyed reported they don’t trust HR because they fear retaliation, in a time when job stability has dramatically decreased, employees are likely to fear retaliation even more now than they did before,” says Tracy Cote, chief people officer at Zenefits.
