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(4/8) Serious Lack of Trust in HR Continues into the Coronavirus Outbreak

By Joanne Kaldy / April 8, 2020

According to new survey data from Zenefits, employees lack trust in HR, even as we face a national crisis. Among the results:

  • 1 in 5 workers don’t trust HR.
  • More than 30% of respondents say they avoid going to HR for all problems, and 35% say they don’t trust HR to help them.
  • 38% of employees don’t feel that HR equally enforces company policies across the board.
  • 23% of workers say they have witnessed or experienced poor HR, hurtful management, or discrimination.

“As the trust in most HR professionals appears to be starting at a very low level based on the findings, it is safe to assume that confidence in HR is probably low even during times of crisis. If 31% of employees surveyed reported they don’t trust HR because they fear retaliation, in a time when job stability has dramatically decreased, employees are likely to fear retaliation even more now than they did before,” says Tracy Cote, chief people officer at Zenefits.

Read the full article.

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