Grief is not one-size-fits-all. Make sure everyone gets what they need to deal with the loss of a colleague.
Imagine this scenario. The executive director of a small rehab chain is killed in a plane crash. He was a popular, charismatic leader; and staff members are devastated by his death. Senior management is sympathetic. They involve employees in determining how to honor the deceased; and they urge people to seek help if they need it. Then, very quickly, a new director is named, and the tragedy is only discussed in whispers behind closed doors. Within three months, several employees have resigned, absenteeisms are up, and employee healthcare costs have ballooned. What could have management done differently?
The death of a coworker, whether it’s sudden or expected, can be traumatic for management and staff alike. It is in everyone’s best interest if you implement a well-thought-out strategy to help deal with their grief. By developing a forward-thinking, person-centered response to a death, you can prevent a tragedy from causing long-term damage to employee morale, engagement, and retention.