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Featured

Are You Really Prepared to Help Employees Heal after a Coworker’s Death?

By Joanne Kaldy / December 20, 2019

Grief is not one-size-fits-all. Make sure everyone gets what they need to deal with the loss of a colleague. 

Imagine this scenario. The executive director of a small rehab chain is killed in a plane crash. He was a popular, charismatic leader; and staff members are devastated by his death. Senior management is sympathetic. They involve employees in determining how to honor the deceased; and they urge people to seek help if they need it. Then, very quickly, a new director is named, and the tragedy is only discussed in whispers behind closed doors. Within three months, several employees have resigned, absenteeisms are up, and employee healthcare costs have ballooned. What could have management done differently?

The death of a coworker, whether it’s sudden or expected, can be traumatic for management and staff alike. It is in everyone’s best interest if you implement a well-thought-out strategy to help deal with their grief. By developing a forward-thinking, person-centered response to a death, you can prevent a tragedy from causing long-term damage to employee morale, engagement, and retention.

Categories: Culture & Leadership / Tags: Featured

Fear of Feedback May Be Costing You Good Employees

By Joanne Kaldy / December 19, 2019

Managers dread providing negative feedback, but employees actually want this more than praise and compliments.

If the idea of giving feedback—particularly if it’s negative—makes you break out in a cold sweat, you’re not alone. In at least one survey, 44% of managers say they find this activity to be stressful and/or difficult; and 21% say they just avoid giving feedback altogether. Believe it or not, employees actually want constructive criticism. Some say they prefer corrective feedback over praise and recognition. They suggest that it helps them feel empowered to address critical problems and grow as professionals. Helping your team leaders feel comfortable sharing all kinds of feedback with employees can enhance retention and boost morale.

Categories: Retention & Engagement / Tags: Featured

Get These Hot Policy Issues on Your Radar for 2020

By Joanne Kaldy / December 18, 2019

Don’t expect the whirlwind of regulatory activity and change to slow down in 2020. Several hot issues will remain on the front burner, and you need to keep them on your radar moving forward.

The top 10 regulatory issues for employers involve everything from overtime pay and worker classification to privacy and healthcare reform, according a report by Paychex. Staying on top of these issues can give you a leg up in hiring, retention, benefit management, and more.

Categories: Regulatory / Tags: Featured

Siri, Welcome to the Workforce

By Joanne Kaldy / December 17, 2019

Voice-activated devices aren’t just for the home anymore. They are playing a growing role in the workplace, saving time and improving employee engagement.

While we’ve all been using Siri, Alexa, and other voice-activated applications for years, they are now coming to the workplace. Vendors such as Ceridian and IBM have clients that use voice response as an alternative to typing on computers or swiping on mobile devices for popular transactions related to key workforce metrics.

Categories: Technology / Tags: Featured

Time Affluence: The Luxury You Actually Need

By Joanne Kaldy / December 16, 2019

You don’t have to be time poor. Take these steps now to start 2020 rich in time, poor in stress and exhaustion.

Time affluence, the feeling that you have enough time to do what you need and want to do, is too rare for most professionals. Instead, they are bogged down by time poverty, where they’re stressed, rushed, overworked, and constantly trying to catch up. Increasing your time affluence takes effort, but doing so will give you a powerful edge in business and life.

Categories: Culture & Leadership / Tags: Featured

Are You Holding Promising Leaders Down Instead of Lifting Them Up?

By Joanne Kaldy / December 13, 2019

A new study has some surprising news about how managers feel, suggesting that organizations should step up their game to keep top talent.

While your managers generally have ambition and enthusiasm, they too often lack the skills, support, and resources they need to be effective. At the same time, glass ceilings and myopic thinking keep some talented, innovative people from climbing the ladder; instead, they’re walking out the door. These are the findings of a new study.

Categories: Trends in the Industry / Tags: Featured

Are You Giving Nurses What They Want and Need to Love Their Jobs?

By Joanne Kaldy / December 12, 2019

Nurses are a powerful part of your workforce, and they have strong opinions about what brings them satisfaction and makes them want to stay or go.

A new study confirms that efforts to improve culture and ensure the availability of adequate resources strongly contribute to the job satisfaction of nurses working in the long-term care (LTC) setting. According to the authors, their findings suggest that “residential LTC settings should consider providing comprehensive on-the-job training to ensure that staff have the knowledge and skills to provide quality care to residents and creating additional space for staff.”

Categories: Retention & Engagement / Tags: Featured

New Bill Focuses on Resident Safety, Caregiver Training

By Joanne Kaldy / December 11, 2019

In addition to providing easier access to background information, this new legislation enables facilities to conduct CNA training despite deficiencies.

Efforts to protect older Americans and ensure a qualified, capable post-acute and long-term care (PALTC) workforce are gaining traction in Congress moving into 2020. Just last week, Senators Mark Warner (D-VA) and Tim Scott (R-SC) introduced the Ensuring Seniors Access to Quality Care Act. This is designed to help senior living centers caring for aging adults to better screen, hire, and retain quality staff.

Categories: Regulatory / Tags: Featured

Survey: Professionals Laud the Power of Tech in New Decade but Say Most Organizations Aren’t Ready

By Joanne Kaldy / December 10, 2019

The technology landscape in 2020 will be fraught with hills and mountains, but there also will be stretches of lush growth and flowering fields.

In a new survey of 5,000 technology professionals, 59% of respondents say they are optimistic about how tech advancements will affect their career. However, only 40% are confident that the evolving tech landscape will impact society as a whole. While respondents express confidence about the value of technology, most believe that businesses and industry aren’t ready for what’s to come. In fact, 81% say organizations aren’t investing enough in the people skills needed to successfully navigate the changing landscape of the next decade; and 70% say there isn’t enough investment in the necessary technology itself.

Categories: Technology / Tags: Featured

The Human Side of Business Cultures That Promote Workforce Stability

By Joanne Kaldy / December 9, 2019

New data shines a light on what employees feel about their companies, their work, and their lives and how leaders can use this information to create great cultures.

According to a new study, workers feel isolated and pressured; but they also welcome positive change and are looking to their employers to lead the way. As a result, say the study’s authors, “Leaders are turning their attention to creating workplace cultures that can withstand the uncertainty of changing business models, an increasingly diverse workforce, a flood of new technology, and the resulting disconnectedness.”

Categories: Culture & Leadership / Tags: Featured

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AROUND THE WEB

Items of interest from across the web.

  • As More States Are Legalizing Marijuana, How Should Employers Respond – HR Executive
  • Giving Thanks for Senior Living Employees, Leaders — McKnights
  • 22 States Petition CMS to End Mandate As 76% of SNF Staff Behind on Vaccines – Skilled Nursing News
  • 6 Ways to Re-energize a Depleted Team – Harvard Business Review
  • 7 Ways to Lift Up the Employees’ Morale Ahead of Holiday Season — Entrepreneur
  • Workforce, Financial Relief Focus in ‘Tumultuous Period’ After Midterms: Argentum – McKnights
  • 6 Steps to Creating More Inclusive Job Descriptions – HR Morning
  • Mental Wellbeing and Resilience: Tech + Culture to the Rescue – HR Daily Advisor
  • Employers Have ‘Flexibility Fatigue.’ But That Could Put Them on the Wrong Side of the ADA. – HR Dive(11/16) Employers Must Push Preventive Care to Inflation-Worried Staff – TLNT

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Editor: Joanne Kaldy

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