According to a new survey, most workers don’t see HR as a source of guidance, support, or comfort. In fact, 86% of workers say they wouldn’t tell HR if they were struggling to cope with the death of a loved one, and 92% wouldn’t talk about it if they were going through an ugly divorce. Elsewhere, 60% wouldn’t report witnessing a theft at work.
Here are some steps you can take to gain the trust of your teams:
- Make building trust a priority for higher-ups.
- Keep your finger on the pulse of what’s happening in the organization and the world; stay on top of current issues.
- Respond promptly to complaints, concerns, requests, and questions.
- Become an active listener.
- Be transparent.
- Focus on productivity.