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(7/23) Want to End Racism? Training Doesn’t Work. So What Does?

By Joanne Kaldy / July 23, 2020

Despite efforts to promote diversity and inclusion (D&I), racism is still an issue in the American workplace. It is estimated that up to 75% of underrepresented employees don’t feel they’ve benefited from D&I programs.

Training isn’t enough. There are several reasons such efforts don’t work, including:

  • Insufficient assessment is conducted prior to training.
  • Training is designed without a clear understanding of specific problems in the organization.
  • Simply increasing awareness won’t solve the problem.
  • Training provides no skill-building or clear action plans.
  • There is no accountability for training action plans.
  • The organizational culture doesn’t support the training content.

Some tips to do better include:

  1. Figure out where you are. Collect and analyze your data. Talk and listen to employees about their concerns and feelings.
  2. Decide where you want to go; just hiring more minorities likely won’t be enough.
  3. Identify why you want to go there. Determine what your business case is, what specific goals you want to achieve, and what problems you want to solve.
  4. Get your house in order. Fix a toxic culture, get leadership and stakeholder buy-in, and determine how you will ensure accountability.
  5. Create a clear, step-by-step action plan. Include specific goals, metrics, timelines, and responsible parties.

Read the full article.

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CONTACT INFO

Publisher: CC Andrews
440.638.6990
Editor: Joanne Kaldy

PO Box 360727
Cleveland, OH 44136

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